Accessibility on Helix Centre website

This statement applies to content published on helixcentre.com

We want as many people as possible to be able to use this website. For example, this includes:

• Responsive design (meaning the display of all content is optimised for all screen sizes)
• Simple navigation and site design
• Highly zoomable text using browser controls
• Meaningful alt text on all images
• Simple text based information, accessible to screen readers
• High contrast text

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We believe the website has a high level of accessibility, with a couple of minor exceptions described below. We welcome feedback on how to improve it.

What we do about known issues

We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible. Where content is not accessible, we will state a reason, warn users and offer alternatives.

Technical information about this website’s accessibility

Helix Centre is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the known issues listed below.

Non accessible content

• There a handful of PDFs on the side, including printable maps on the contact page. We aim for PDFs to also be accessible, but will not align to website standards

Some documents and content are exempt from the regulations (such as live video content and PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services), so we do not currently have any plans to make them accessible. But if you need to access information in one of these document types, you can contact us and ask for an alternative format.

Reporting accessibility issues

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille or if you find any accessibility issues not listed on this page then please contact website@helixcentre.com

We’ll consider your request and get back to you within seven days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we test this website

We test this website with the WAVE plug in, and visual review. This website was last tested 8th June 2021, and these tests have been carried out internally. We test all pages of the site.

This statement was updated on 09 June 2021.