• Designing digital services around users’ needs

    In October 2016, Helix was invited to present at a King's Fund event entitled "Designing digital services around users’ needs". The event was focused on how the NHS and social care can use the principles of user-centred design to create digital services that transform people's outcomes and experience of health and social care. 

    Helix presented a number of case studies that aimed to illustrate how we overcame some of the main challenges in implementing human centred design in practice. You can view the presentation by Maja Kecman here.